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Returning an Item

Offering the highest quality and the best guarantee is our commitment to our customers. To make a return, only be made if the product is in the same condition it left our warehouse, without having been used and perfectly conditioned in its original packaging.


To do this follow these simple instructions:


1 Send the product in the same condition and packaging in which it was delivered, without having been used.


2 If you pipe an error in your order or incorrect part ordered, send your item / s by transport agency or by prepaid mail. Post will be cheaper.


In case of returns, carriage derivative products in our warranty or mistake, always by the same company will transport the packet was received.


Address:

SEVIMOTOR
URB. NST. SRA. HEALTH No. 68
41510 Mairena del Alcor
SEVILLA
 

3rd letter inside which can be printed and explaining the reason for return, and all your personal data in order to get in touch with you once we receive your package. If you need to change the items returned by other, write in letter.

4st Upon receipt of the merchandise in our stores, and after checking the status of it, will proceed to refund the amount, according to the method of payment used by the customer or the shipping of the new items. Note that you will be responsible for the transportation and administration costs generated by their return. If item was not found in these conditions to arrive at our facilities, would be sent to the client, plus freight charging for remand or reduce the total amount you are returning a% of their value by the damage.


In any case, be allowed the replacement of defective products and incorrect shipments, provided on submission of the defective merchandise. The replacement of defective products do not cover the shipping costs that may result. In this case noted on the delivery note of the carrier that the goods are delivered with mild or severe defects, if not, be reduced by% on the value of the goods for damage.


To request any refund or replacement will be imperative that the client made within 15 days from the date of receipt of the shipment and return the item never exceed 15 business days to arrive at our facilities.


If you have questions after reading these simple rules, please send an e-mail through the following address: info@sevimotor.com


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